Solutions

esuits² myICT
With the self-service portal esuits² myICT Engelbart provides an innovative solution for the effective management of IT and unified communication services. The objective of esuits² myICT is the user-friendly provision of IT services for the end user and the automated implementation (provisioning) of IT orders in the respective end systems.

By adopting our self-service solution, significant administrative costs can be saved, operative tasks automated and the productivity of employees increased.

esuits² Connector
Engelbart follows the vision of an automated implementation of the IT service request in the respective target systems. Our esuits² connector solution helps to achieve our vision.

The esuits² connector can be used as an integrated component in esuits² myICT as well as stand-alone middleware for existing ITSM solutions such as ServiceNow.

esuits² SSO-LD for AVAYA
With esuits² SSO-LD Engelbart provides a single sign-on solution for AVAYA deskphones. esuits² SSO-LD responds to the login / logoff of your computer and controls the respective telephone set.

esuits² On-Call Manager
With the functionality of esuits² On-Call manager Engelbart offers a platform to administer phone numbers for on-call services

esuits² HR Connector
Via the HR Connector esuits² myICT can be synchronised with the respective HR tools or with Microsoft AD. Thus, IT services can be automatically activated, managed and deactivated within the scope of personal management processes.