Active Directory and ServiceNow integration

Based on Active Directory data and AD group memberships, seamless user provisioning is possible.

AVAYA services will be connected to Active Directory groups that define the work profile and services of employees, group memberships, team buttons etc.

Employee Data is regularly read from the Active Directory and the required services are provisioned automatically and seamlessly based on Active Directory settings.

esuits² myICT offers a rich API for service integration with 3^rd party IT service management platforms such as ServiceNow.