Engelbart offers with esuits² myICT a unique and innovative self-service and administration framework for AVAYA Aura and IP-Office
End-User Self Service
The esuits² myICT end-user self-service Portal enables IT departments as well as employees, team leader, and business leader to change existing AVAYA services independently in real time. All available services can be integrated into existing IT infrastructures and business processes.
The following MAC functionalities can be linked to existing approval processes and business rules: