With the esuits² On-Call Manager, we offer a powerful tool for the professional management of on-call / on-duty telephony services.
The modern web user interface of the esuits² On-Call Manager makes it easy to create on-call / on-duty numbers, store them with rules and assign them to employees and teams.
Assigned employees have the option of logging themselves on and off to their required on-call / on-duty service. Administrators and team leaders can view the current availability of their services and adjust them accordingly if necessary.
A dashboard shows at a glance the occupancy of the on-call / on-duty numbers and the current status of the associated members (free / on call) as well as the number and duration of calls in real time.
With the reporting function of usage data, Engelbart provides the necessary data for subsequent analyses and future deployment your workforce.