Conversational AI

esuits² SPC offers the following conversational AI-based services:

• Real-time language detection and translation
• Keyword recognition and processing
• Voice & Chatbot
• Call summary and content analysis

The following current customer use cases are  being implemented:

• Self Service chatbot integration to achieve call deflection for patient transport services
• Real-time language translation to save language translator costs
• Keyword recognition for automatic form filling (I want to talk to John Doe – automatic search for John Doe within the company directory)