AVAYA Aura & MS Teams Integration

esuits² SPC offers the following options for the integration of AVAYA Aura:

• AVAYA JavaScript Client SDK integration for WebRTC based telephony services
• AVAYA AES JTAPI integration for CTI based telephony services
• AVAYA Call Center Elite & CMS integration

The integration of the AVAYA ACO offering is currently ongoing and planned to be released in the near future.

esuits² SPC offers rich MS Team Integration:

• Presence integration
• Calendar integration
• Task integration

The level of integration and aggregation can be defined according to customer needs. By default, esuits² SPC will show both, AVAYA and MS Teams presence